
FAQ
Elaine Zhang, Vancouver Dietitian provides nutrition counselling services and meal planning for you.

Dietitians provide you with evidence-based guidance that is tailored to your nutrition, cultural and health needs. Based on professional assessments, we can provide you with recommendations to reduce the long-term risks of chronic diseases, minimize nutrient deficiencies and achieve optimal health.
1. You will eat healthier
We provide thorough nutrition assessment and screening for nutrient deficiencies in your diet. Healthy eating is important for the long-term health as well as reduction in chronic diseases.
2. You will make confident and smarter choices
We provide you with nutrition and dietary education and help you to understand how food works in your body, also be able to identify important information during grocery shopping. Ultimately, you feel more confident in making conscious food choices and planning your own meals that are not only delicious but also meet your nutrient requirements.
3. You will get professional support
You are no longer alone in your journey. We are here to support you to work through your barriers in achieving your health goals. We can provide innovative ideas in creating healthy and delicious meals and also monitor your progress through long-term commitments.
Nearly everyone. We all have to eat every day. Health is our greatest asset. Elaine dietitian takes account of each unique situations such as lifestyle, cultural background, food preferences and etc and help you to develop a personalized diet plans.
Food and nutrition can influence our health and chronic diseases risks. In the nutrition consultation, we help you to eat healthier and lower the health risks.
We also provide services for people with specific health concerns such as lowering blood sugar and cholesterol level, having better digestive health, weight management, pregnancy, sports nutrition and so on.
It depends. It usually requires 6 to 15 sessions, and more sessions may be required for more complex problems.
It is recommended to start with an initial appointment and have follow-up with regular revisits every 1 to 2 weeks.
Dietitian's services are covered by many extended health plans. However, we don't guarantee reimbursement. Please check your insurance policy for your own coverage details.
Here are some insurance providers may cover dietitian services:
Pacific Blue Cross
Sun Life Financial
Manual Financial
Canada Life
Great West Life
Green Shield Canada
Chambers of Commerce Group
Clarica
Liberty Health
Desjardins Insurance
D.A. Townley
GMS
London Life
IA Financial Group (Industrial Alliance)
Johnson Group
Others
If you don't have coverage for dietitian services, you can include the invoice with your medical expenses for income tax return purposes. In British Columbia, Registered Dietitians are classified as an “Authorized Medical Practitioner”.
A Registered Dietitian (RD) is a legally protected title across Canada. A Nutritionist in BC is not the same as a Registered Dietitian. The title of "Nutritionists" is not governed by a regulatory body in BC. Anyone in BC can use the title of "nutritionist".
Dietitians are certified health professionals and graduated from accredited university program with finishing internships (usually in hospital settings). Dietitians in BC are held accountable for the BC College of Dietitians and adhere to high ethics and practice standards.
When you book your appointment, we reserve a space for you on our calendar that is no longer available to other clients. Please contact us by email or phone as soon as you know you will not be able to attend your appointment. Your advanced notice will allow another client access to that appointment time. We understand unexpected things may come up. If cancellation is necessary, we require that you let us know at least 48 hours in advance. If appointments are rescheduled or cancelled within 48 hours, there is a cancellation fee of the full service ($150 for initial appointment, $120 for follow up).
E-transfer and credit card. Please note there is extra 3% credit card transaction fees will be applied if you decide to pay by credit card.
Once the package price ($500 or $750, $990 or $1500) is paid, you will receive an email confirmation about the prepayment.
Receipt will be emailed to you after each appointment reflecting the session date. Please note you will not receive a receipt showing the lump sum amount of the package price. You will receive a receipt after each session until you receive the full amount of package price you paid. Starting from the initial appointment, you will have 3 month to complete the package services.
For example, for the $500 nutrition package, you will receive a receipt individually after each session:
Initial appointment priced at $150
Three follow up appointments. The 2nd and 3rd session is $120 receipt. The final session will be at a reduced fee for $110.
Two days meal plans (complimentary).
$500 in total.
Payment for the consultation is due within one hour of its completion.
The credit card on file will be automatically charged for the service fees if the payment is not made within 24 hours.
Your credit card is kept on file in order to secure your appointment. You have an option to pay by either e-transfer or credit card after the session.
Payment Deadline: Payment is due within 1 hour after the session. If the payment is not received within 1 day (24 hours) after the session, the credit card on file will be charged automatically.
Late cancellation fee:
If there is any late cancellation (cancellation or rescheduling within 48 hours), your credit card will be charged for the late cancellation fee.
We provide menu auditing for assisted care home/independent living. We offer a flat fee of $2000 for menu auditing (4 -5 weeks menu). Please note extra charges may be applied if additional support or onsite visit is needed.
If your school, organization, summer camp need menu planning. We charge a flat fee of $2000 for a 2-week menu development. Please note extra charges may be applied if additional support or onsite visit is needed.
Absolutely not a problem. Elaine has lots of experience working with people who are vegan/vegetarian or people with food allergies, food restrictions, celiac diseases (gluten free diet). We create meal plans based on your diet, culture and food preferences.


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